Find the answers to the most frequently asked questions here:

• How to resize images?
• How to convert TIFF to JPEG?
• How to convert BMP to JPEG?
• How to buy the program?
• How to register?
• How to enter registration code?
• Why should I register?
• I purchased the product, what now?
• What is trial period?
• What is a shareware product?
• Where to download the purchased program?
• I lost my key!
• I didn't receive the key though I paid for the program!

How to resize images?
You may need to change the size of your images when you pictures are too large to be uploaded to the web or sent by email. Joyce Image Converter can resize BMP, JPEG, JPEG 2000, ICO, PNG, GIF, PCX, TGA, PXM, TIFF files. Here is step-by-step instruction:

1. Launch Joyce Image Converter
2. Select the folder with files that you want to resize in the file tree on the left. The files will appear in the main panel. If you want only some particular files to be displayed (i.e. .bmp files) use the filter above the main panel with files.
3. Check the checkboxes of those files that you want to resize. If you want to resize all of them just press the button CheckAll below the main panel.
4. Select Convert in the main menu and click the same format as your files are
5. Joyce Wizard appears. Here you set the destination folder, and crop/resize/colors/rotate parameters. As you see Joyce Image Converter can not only resize your images but also crop, rotate and set colors count - all done in one process.
6. When all Wizard settings are done press Finish button. Note that here you can select Delete Originals option or ask the program to open destination folder after conversion.
7. Enjoy the resized images. You may view them right inside Joyce Image Converter. Just select the file and it will be displayed in the right panel. Below you will find all image's parameters like width, height, size, date, colors, frames, file type, orientation and model.

How to convert TIFF to JPEG?

1. Launch Joyce Image Converter
2. Select the folder with files that you want to convert in the file tree on the left. The files will appear in the main panel. You want only some particular files to be displayed (TIFF files) so use the filter above the main panel with files.
3. Check the checkboxes of those files that you want to convert. If you want to convert all of them just press the button CheckAll below the main panel.
4. Press TIFF button in the formats bar
5. Joyce Wizard appears. Here you set the destination folder, and crop/resize/colors/rotate parameters. As you see Joyce Image Converter can not only convert your images but also resize, crop, rotate and set colors count - all done in one process.
6. When all Wizard settings are done press Finish button. Note that here you can select Delete Originals option or ask the program to open destination folder after conversion.
7. Enjoy the converted images. You may view them right inside Joyce Image Converter. Just select the file and it will be displayed in the right panel. Below you will find all image's parameters like width, height, size, date, colors, frames, file type, orientation and model.

How to convert BMP to JPEG?

1. Launch Joyce Image Converter
2. Select the folder with files that you want to convert in the file tree on the left. The files will appear in the main panel. If you want only some particular files to be displayed (.bmp files) use the filter above the main panel with files.
3. Check the checkboxes of those files that you want to convert. If you want to convert all of them just press the button CheckAll below the main panel.
4. Select Convert in the main menu and click JPEG. You may also use the formats panel below the main menu.
5. Joyce Wizard appears. Here you set the destination folder, and crop/resize/colors/rotate parameters. If you are new to all this Wizard will suggest you appropriate parameters.
6. When all Wizard settings are done press Finish button. Note that here you can select Delete Originals option or ask the program to open destination folder after conversion.
7. Enjoy the converted images. You may view them right inside Joyce Image Converter. Just select the file and it will be displayed in the right panel. Below you will find all image's parameters like width, height, size, date, colors, frames, file type, orientation and model.

How to buy the program?
You may buy the program either from the site or from your program if you have already installed one. In first case go to the product page and click Purchase. In the second case lunch the program, select Help->How To Buy in the main menu. You will get to the registrator's site. Follow the instructions given there.

How to register?
To register the program you should pay for it at the registrator site and enter registration code that you will get into the program.

How to enter registration code?
If you have not downloaded the program, do it from the product page (click Download link). Then follow the instructions for the programs with unexpired trial period.

If your trial period has not expired

1. Open Help in the main toolbar
2. Select Enter Registration Code
3. Enter the code

Why should I register?
We offer shareware products. It means that each program has trial period (30 days). During this time you may try the program to find out if it suits your needs. After the trial period has expired you should either uninstall the program or register it. Registered user get the program, professional support, and updates.

I purchased the product, what now?
Thank you for purchasing our product. Now you should enter the registration code that was emailed to you by the registrator. Read How to enter registration code.

What is trial period?
It's the evaluation time during which you can test the program for free. The trial period for Joyce programs is 30 days.

What is a shareware product?
It means that a program can be tried out for free before the purchase. You just download the tool, use it and if you like it you register it (purchase the program). We are not selling a pig in a poke:)

Where to download the purchased program?
Download the program from the product page. Click Download link below the product description.

I lost my key!
No problem. Send us an email with the name and email address you mentioned buying the program. We'll find you in our data base and resend you your key.

I didn't receive the key though I paid for the program!
That's bad. The reason may be that your order didn't pass the fraud check system. Or the code wasn't sent by mistake. In any case, contact us.

Bugs, problems and other questions